Managing your NDIS (National Disability Insurance Scheme) plan can seem overwhelming, especially when trying to navigate how to handle your funding. Fortunately, plan management is one of the most flexible and accessible options available, offering professional support in managing NDIS funds, paying providers, and keeping track of expenses.
This guide will walk you through what plan management is, its benefits, and how to get started. Whether you are new to the NDIS or transitioning from self-management or NDIA management, this step-by-step guide will help you navigate the process smoothly.
What is NDIS Plan Management?
Plan management involves engaging a registered plan manager to assist with the financial administration of your NDIS plan. Essentially, a plan manager acts as an intermediary between you and the NDIS, ensuring that your funds are managed correctly and provider invoices are paid on time.
The main responsibilities of a plan manager include:
- Managing and processing payments to your service providers.
- Keeping detailed financial records.
- Ensuring your NDIS funds are used according to your plan.
- Providing regular budget updates and expenditure reports.
- Advising on effective use of your funds.
- Allowing you to choose both NDIS-registered and non-registered providers.
Plan management offers a balance between self-management (where you handle your own funds) and NDIA management (where the NDIS agency controls your funding). It provides flexibility and control without the administrative burden.
Benefits of Plan Management
Before diving into the steps, let’s explore the key benefits of choosing plan management:
Reduced Administrative Burden
Plan managers take care of all the paperwork, invoicing, and payments for your NDIS services. This reduces the stress of tracking receipts and ensuring timely invoice submission.
Access to Non-Registered Providers
Unlike NDIA-managed participants, those with plan management can access a broader range of service providers, including those not registered with the NDIS. This flexibility can help you find services that better meet your needs and goals.
Financial Oversight and Support
Plan managers provide regular financial reports, helping you monitor your spending and ensuring you do not exceed your budget. They can also offer advice on stretching your funds and maximising your plan’s potential.
Improved Financial Skills
Over time, plan managers can help you build your financial literacy and budgeting skills, empowering you to transition to self-management if that’s your long-term goal.
Step-by-Step Guide to Starting with NDIS Plan Management
Step 1: Request Plan Management During Your Planning Meeting
During your NDIS planning meeting, request plan management as your preferred funding option. It is crucial to clearly communicate your choice since specific funding for plan management must be included in your NDIS plan. This funding is separate and does not reduce your overall budget for other services and supports.
If you are mid-plan and decide to switch to plan management, simply contact the NDIS to request a plan review to include this option.
Step 2: Find and Connect with a Plan Manager
Once your plan includes plan management funding, your next step is to find a plan manager. You can find a plan manager by:
- Asking your Local Area Coordinator (LAC) or Support Coordinator for recommendations.
- Using the NDIS “Provider Finder” tool in the myplace participant portal.
- Seeking referrals from friends, family, or other participants with experience in plan management.
It is essential to research and connect with a few plan managers to find the right fit. Consider factors like fees, services offered, communication style, and their experience managing plans similar to yours.
Step 3: Set Up a Service Agreement
Once you have chosen a plan manager, work together to establish a service agreement. This formal document outlines the services your plan manager will provide and the terms of the arrangement. Key areas the agreement should cover include:
- The scope of services (e.g., invoice processing, budgeting assistance).
- Payment processes for your providers.
- The duration of their services.
- Communication methods and reporting frequency.
- Any fees or additional costs.
A clear service agreement ensures both parties understand expectations.
Step 4: Start Managing Your NDIS Plan
Once your service agreement is in place, your plan manager will begin assisting with your NDIS funds. Their role involves:
- Receiving and paying invoices from service providers.
- Monitoring your spending to ensure you stay within budget.
- Providing regular reports on how your funds are being used and your remaining balance.
Most plan managers offer monthly reports, but you can request updates more frequently if necessary. These reports help you plan for larger expenses or changes in service requirements.
Step 5: Review and Adapt as Needed
Your NDIS plan can evolve over time. As your goals or needs change, your plan management approach might also need adjustments. Regularly reviewing your financial reports and maintaining open communication with your plan manager will ensure your plan stays aligned with your needs.
If your current plan manager is not meeting your expectations, you can switch to another manager by finding a new one and terminating your existing service agreement.
Conclusion: Empowering Your NDIS Journey with Plan Management
Plan management is a fantastic option for NDIS participants seeking freedom in choosing providers without the stress of handling administrative tasks. By working with a professional plan manager, you can focus on achieving your goals, stay on budget, and ensure compliance with NDIS requirements.
At SAN Support, we provide expert plan management services tailored to your unique needs. Our aim is to ensure that your plan runs smoothly, helping you access the support you need while keeping your finances in check. Whether you are new to the NDIS or considering switching to plan management, we are here to guide you every step of the way.